Terms and Conditions
Effective Date: 01-03-2025

By accessing and using the website https://www.thedoodhcompany.com and our services, you agree to be bound by the following terms and conditions. Please read them carefully.

1. Acceptance of Terms

By using our website and services, you confirm that you have read, understood, and agree to these Terms and Conditions. If you do not agree, please refrain from using our site or services.

2. Our Service

The Doodh Company provides fresh, pure, and unadulterated cow and buffalo milk in glass bottles. We deliver our products free to your doorstep every morning in Jaipur through a subscription-based system. Our carefully curated product selection includes items such as:

  • Cow Milk (Glass Bottle) – Starting at ₹28
  • Buffalo Milk (Glass Bottle) – Starting at ₹36
    Additional products (like vegetables, paneer, and desi ghee) may be launched soon.

3. Ordering & Subscription

  • Placing Orders: Orders can be made directly through our website or via Whatsapp.
  • Subscription: When you subscribe, you authorize us to automatically charge your selected payment method on a recurring basis. Details regarding billing cycles and cancellation policies are provided at the time of subscription.
  • Modifications: We reserve the right to modify or discontinue products and services at any time without prior notice.

4. Payment & Security

  • Payment Processing: Payments are processed securely using third-party payment gateways. We do not store sensitive payment information on our servers.
  • Secure Checkout: Our website uses 128-bit SSL encryption and advanced security measures to ensure the safety of your transactions.

5. Delivery

  • Delivery Schedule: We offer free, home delivery every morning, typically between 6:00 AM and 7:30 AM in Jaipur.
  • Delivery Issues: In the event of delays or missed deliveries due to circumstances beyond our control, we will work with you to reschedule or provide appropriate compensation.

6. User Responsibilities

  • Accurate Information: You agree to provide accurate and up-to-date information during the ordering process.
  • Lawful Use: You agree to use our website and services only for lawful purposes and in accordance with these Terms and Conditions.
  • Account Security: You are responsible for maintaining the confidentiality of any account information and for all activities that occur under your account.

7. Intellectual Property

  • Ownership: All content, design elements, logos, and trademarks on our website are the intellectual property of The Doodh Company.
  • Restrictions: You are not permitted to reproduce, distribute, or create derivative works based on our content without our express written consent.

8. Limitation of Liability

  • Product Quality: While we source our milk from reputable, healthy cattle and take every precaution to maintain quality, individual dietary needs or preferences may vary.
  • Liability: The Doodh Company shall not be held liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our products and services.

9. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website. Continued use of our services constitutes your acceptance of such changes.

10. Governing Law

These Terms and Conditions are governed by the laws of India. Any disputes arising from the use of our website or services shall be subject to the exclusive jurisdiction of the courts in Jaipur, Rajasthan.

11. Contact Us

If you have any questions, concerns, or require further clarification regarding these Terms and Conditions, please contact us through our Contact Us page or via:

  • Email: info@thedoodhcompany.com
  • Phone: +91 97829 10060
  • Address: Jaipur
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